Returns & Exchange Policy

Returns & Exchange Policy

www.myonlyearth.com OR “Naturise Consumer Products Private Limited” does not entertain returns after the order is successfully placed and payment is made by the buyer. Buyers are requested to place the order only if they agree with this term.

www.myonlyearth.com OR “Naturise Consumer Products Private Limited” will accept exchange of the sold products through the website www.myonlyearth.com, subject to the terms and conditions mentioned below:

Exchange requests will be entertained only in case the product(s) received by the buyer are in damaged or expired condition. Only such cases will be considered for exchange thereafter.

Buyer has to inform www.myonlyearth.com OR “Naturise Consumer Products Private Limited” of his/her intention to exchange the broken products within 2 hrs of receipt of the goods at his/her shipping address.

Such damaged goods should be sent to “Naturise Consumer Products Private Limited” only after written email consent from www.myonlyearth.com OR “Naturise Consumer Products Private Limited” to send back the product.

All replacements will be made after the returned shipment of product is received by Naturise Consumer Products Private Limited. The courier charges for returning the damaged cases will be borne by “Naturise Consumer Products Private Limited”.

Return orders are to be sent back to the address from where it was dispatched to be confirmed from www.myonlyearth.com OR “Naturise Consumer Products Private Limited”