www.myonlyearth.com (this ‘Website’) is owned and operated by Naturise Consumer products Pvt Ltd(‘we’, ‘us’, ‘our’).
Scope of these Terms and Conditions
These Terms and Conditions cover the site (www.myonlyearth.com )
Your use of this Website
You agree not to use this Website for any purpose that is unlawful or to engage in any conduct that is likely to impair or cause damage to the operation of this Website whether by way of a virus, corrupted file, through use of any software or program, or otherwise.
The materials displayed on this Website are protected by copyright and other laws of India and under similar laws and international conventions abroad. You acknowledge and agree that all copyright and other property rights that may subsist in this Website including text, illustrations, photographs, video, music, sounds, layout, designs, source code, belong to us or to our licensors (together, ‘our intellectual property’).
Except as permitted with our prior written permission, you may not in any form or by any means: use, copy, modify, adapt, reproduce, store, distribute, print, display, perform, publish, communicate or otherwise deal in any way with our intellectual property; or commercialise any information, products or services obtained from any part of this Website.
The trademarks appearing on this Website belong to us, our suppliers, or our licensors. You must not use or reproduce or allow anyone to use or reproduce those for any reason without, in the case of our trademarks, our prior written permission or, in the case of third party trademarks, the written permission of the owner the relevant trade mark.
Feedback and unsolicited submissions
If you give us feedback about this Website or our products or services, you grant us the right to use that feedback for the purpose of improving our Website or services (and for any other purpose we deem necessary or desirable) without being obliged to pay you any compensation in respect of our use of that feedback.
You consent to receiving communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Find out more about the site’s cookies.
We do not give any warranty or other assurance as to the content of material appearing on this Website, its accuracy, completeness, timeliness or fitness for any particular purpose. To the maximum extent permitted by law, we provide this Website and related information and services on an “as is” basis without any warranties, representations, or guarantees of any kind (whether, express, implied, statutory or otherwise) including, but not limited to, warranties of non-infringement, merchantability, or fitness for a particular purpose.
Neither Naturise Consumer products Pvt Ltd, nor its stakeholders will, under any circumstances, be liable under the law of tort, contract or otherwise for any loss of income, profits, data or savings or for any indirect, incidental, consequential, exemplary, punitive or special loss or damage of any party (including third parties), however caused, arising out of or in connection with the use of the Website or the reliance on any information on this Website. If you are using our services for business purposes, you agree that the guarantees provided under the Consumer Guarantees Act shall not apply to those services.
Your use of this Website and any associated services may sometimes be subject to interruption or delay. Due to the nature of the Internet and electronic communications, we and our service providers do not make any warranty that this Website or any associated services will be error free, without interruption or delay, or free from defects in design. We will not be liable to you should this Website or the services supplied through this Website become unavailable, interrupted or delayed for any reason.
Although we endeavour to prevent the introduction of viruses or other malicious code (together, ‘malicious code’) to this Website, we do not guarantee or warrant that this Website, or any data available from it, does not contain malicious code. We will not be liable for any damages or harm attributable to malicious code. You are responsible for ensuring that the process that you employ for accessing this Website does not expose your computer system to the risk of interference or damage from malicious code.
Although we endeavour to protect the security of your personal information you acknowledge that there is a risk of unauthorised access to (or alteration of) your transmissions or data or of the information contained on your computer system or on this Website. We do not accept responsibility or liability of any nature for any losses that you may sustain as a result of such unauthorised access or alteration. All information transmitted to you or from you is transmitted at your risk, and you assume all responsibility and risks arising in relation to your use of this Website and the internet. We do not accept responsibility for any interference or damage to your own computer system which may arise in connection with your accessing of this Website or any outbound hyperlink.
Naturise Consumer Products Pvt Ltd
No.109, Vellala Street Puruswalkam,
Chennai 600084, Tamil Nadu,
India Cancellation Returns & Exchange Policy
www.myonlyearth.com OR “Naturise Consumer Products Private Limited” does not entertain returns after the order is successfully placed and payment is made by the buyer. Buyers are requested to place the order only if they agree with this term.
www.myonlyearth.com OR “Naturise Consumer Products Private Limited” will accept exchange of the sold products through the website www.myonlyearth.com, subject to the terms and conditions mentioned below:
Exchange requests will be entertained only in case the product(s) received by the buyer are in damaged or expired condition. Only such cases will be considered for exchange thereafter.
Buyer has to inform www.myonlyearth.com OR “Naturise Consumer Products Private Limited” of his/her intention to exchange the broken products within 2 hrs of receipt of the goods at his/her shipping address.
Such damaged goods should be sent to “Naturise Consumer Products Private Limited”only after written email consent from www.myonlyearth.com OR “Naturise Consumer Products Private Limited” to send back the product.
All replacements will be made after the returned shipment of product is received by Naturise Consumer Products Private Limited. The courier charges for returning the damaged cases will be borne by “Naturise Consumer Products Private Limited”.
Return orders are to be sent back to the address from where it was dispatched to be confirmed from www.myonlyearth.com OR “Naturise Consumer Products Private Limited”.
Returns & Exchange Policy
You cannot cancel the order and demand refund once the order is successfully placed and processed by the payment gateway.
Refund requests will only be considered in the following cases:
1. If the shipping location is not serviced by our partner courier companies. No refund requests will be entertained for damaged products. Damaged products will be exchanged as per our exchange policy.
2. From the date of written confirmation of refund to the customer, the amount will be refunded within the next 7-10 business days.
The amount will be refunded in the customer's mode of payment. No Returns will be entertained if a customer wants to return the product for the reason that he/she doesn't like it after delivery of the product or feels the product doesn't match his or her expectations.
No refunds will be given in the following cases:
Incorrect or insufficient address mentioned by the customer Non- availability of recipient at the mentioned address and/or premises Refusal to accept products Delivered at the place/to the person specifically mentioned by the customer other than the customer himself Force majeure event In case the product has undergone any tampering by the customer All emails in this regard are to be sent to email@example.com